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WordPress Support Services becomes when you subscribe
Contributors directly from our team. Multiple offsite locations
Everywhere. Standard for all of our VIPs
PaaS always running the most secure WordPress environment
Standard on files. To ensure your sites are optimized and secure
Everything You Need to Know
How do I make a payment?
PayPal is the most convenient payment method (with recurring payment options).
Can I change my subscription plan after sign up?
Yes, of course. Each of our customers can choose another plan after sign up.
Do you offer any discounts?
Yes, we do. If you purchase a yearly subscription, you can save 15% off your order. Please do contact us if you are making WordPress Support orders for multiple websites — we can get you an even better deal!
100% money back guarantee — what does it mean?
We are very confident that we can meet your expectations when it comes to WordPress Support Services. However, if you change your mind or decide that our service is not what you are looking for, we offer a full refund within 30 days.
Why do you offer live chat support to your customers?
It is very important to have a direct contact with our customers. It allows us to establish long term business relationships with our clients.
How fast can you restore the website after a hack?
We usually resolve the problem within 1 business day. Using our special tools, we can easily clean and restore your website.
24/7 support, what does it mean?
Most developer tasks are performed Monday to Friday, however, on weekends, we also monitor the sites and your requests, and aim to solve all urgent queries on the same day.
Do you offer web hosting?
Within subscription we offer a free hosting upgrade, with a choice of servers on 3 continents to give you optimized content delivery.
Can you work with any webhost?
Absolutely! We can maintain sites that use any webhost.